Monday, November 30, 2009

Go Monday!

Today the weather turned nice in the afternoon after being breezy and cool all morning. I walked down to the courthouse to get my license tags for my pickup truck (the old ones expired today) and then around the park for a bit. It was 60 degrees and sunny and calm. Slightly unseasonal weather for this time of year, but boy was it nice! I got back to the house about 4:30 and immediately re-tagged the truck so I wouldn't forget.

It was then that another shining example of small town service occurred. This morning I had sent an email to the local fiber optic company about a pair of consumer unfriendly oddities in their digital PBX setup for the phone service here at the house (based on their fiber).  Dave, the telephony guy, and I hashed it out via a couple of emails and got all working fine well before noon. This evening as I finished up with the license plate re-tagging, the front door bell rang. It was the owner of the fiber optic company just stopping by to make sure his people had solved the problem and done so to my satisfaction. Can you imagine getting that kind of service from one of the baby Bells? I can't. I always suspect this is closer to the big company view:

Time to get ready for the football game. It should be a good one.

And by the way - I made it! A post every day for NaBloPoMo!


  1. Wow - a personal visit from the owner of the company! I'm impressed!!

    ~ Jennifer

  2. Congrats on a months worth of posts!

    And wowza for that kind of customer service. Awesome!

  3. Seriously? A personal visit from your phone company and 60 degree weather. I'm shocked by both.

  4. Great job on the NaBloPoMo!!

    And that is awesome customer service. I love small town/small business dealings. Very cool.

  5. Congrats on your post a day :D and I'm like Little...shocked by both lol


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